High School Resource

Crisis Management on the Job

Objective:

In this activity, students understand the importance of crisis management in the human and public services workplace.

Activity:

In order to demonstrate the importance of crisis management in the workplace and specific steps to apply to crisis situations, students perform the following activities:

• Identify members of a crisis management team.
• Describe the generic roles of members of a crisis management team.
  Detail the specific roles of members of a crisis management team in the
  context of a specific crisis.
• Describe crisis situations that may occur in the workplace, such as:
  • Robbery of a restaurant
  • Client having a seizure attack at a salon
  • Weather emergency at a nursing home
  • Intruder in a child care center
  • Produce a crisis management manual for crisis situations in the
    workplace.

Related NY State Academic Standards: CDOS.C.2.1.A, CDOS.C.2.1.C, CDOS.C.3a.BS.1.A, and more!

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