June 1st, 2014

Meet Stevie: An Important Member of Our Support Team

We’d like to introduce you to an important member of our support team: Stevie.

We won Stevie at the world’s premier business competition, The Stevie Awards, which recognize the achievements of call center, customer service, and sales professionals worldwide.

What does that mean for you, our NYLearns users?

It means that our help desk is awesome at getting our users the information that they need in a timely manner through resources like our new support page, video tutorials, FAQs, and of course, straight from our amazing support team!

But it wasn’t just our help desk that won this award.  We share it with the educators who dream up new teacher tools, the developers who build those tools and fix our bugs, and the design team who makes everything look really sharp.

We’re really excited to have won this great award and of course the only way that we can keep improving our teacher tools is through your feedback.  So, let us know what enhancements you’d like to see by reaching out to our help desk or send us a message on Facebook or Twitter using the hashtag: #AskNYLearns.

May 30th, 2014

New Hashtag Coming Soon: #AskNYLearns

Ask Ashley – Episode 9
Ashley goes over a few of the great updates made on NYLearns this school year and introduces a new hashtag: #AskNYLearns

May 30th, 2014

NYLearns Statewide Shared CMs

April 10th, 2014

NYLearns Assessment Builder – Search by Standard

February 20th, 2014

Finding Common Core Curriculum Maps

Ask Ashley – Episode 8
Ashley shows us how to find the Common Core Curriculum Maps that NYLearns has developed.

January 10th, 2014

How To Live Chat With Our Help Desk

Ask Ashley – Episode 7
Ashley explains how to live chat with the NYLearns.org help desk.

December 28th, 2013

How To Improve Your Common Core Vocabulary

Ask Ashley – Episode 6
Ashley shows us the resources that NYLearns provides for improving our Common Core vocabulary, which can play into the skills that we need to address with studnents as we fully embrace the Common Core.

November 20th, 2013

How To Update Your NYLearns Profile

Ask Ashley – Episode 5
Ashley shows us how to update our NYLearns profile.

October 20th, 2013

Curriculum Admin – Overview

October 20th, 2013

Curriculum Admin – Creating Curriculum Maps