We’d like to introduce you to an important member of our support team: Stevie.

We won Stevie at the world’s premier business competition, The Stevie Awards, which recognize the achievements of call center, customer service, and sales professionals worldwide.

What does that mean for you, our NYLearns users?

It means that our help desk is awesome at getting our users the information that they need in a timely manner through resources like our new support page, video tutorials, FAQs, and of course, straight from our amazing support team!

But it wasn’t just our help desk that won this award.  We share it with the educators who dream up new teacher tools, the developers who build those tools and fix our bugs, and the design team who makes everything look really sharp.

We’re really excited to have won this great award and of course the only way that we can keep improving our teacher tools is through your feedback.  So, let us know what enhancements you’d like to see by reaching out to our help desk or send us a message on Facebook or Twitter using the hashtag: #AskNYLearns.

Ask Ashley – Episode 9
Ashley goes over a few of the great updates made on NYLearns this school year and introduces a new hashtag: #AskNYLearns

Ask Ashley – Episode 8
Ashley shows us how to find the Common Core Curriculum Maps that NYLearns has developed.

Ask Ashley – Episode 7
Ashley explains how to live chat with the NYLearns.org help desk.

Ask Ashley – Episode 6
Ashley shows us the resources that NYLearns provides for improving our Common Core vocabulary, which can play into the skills that we need to address with studnents as we fully embrace the Common Core.

Ask Ashley – Episode 5
Ashley shows us how to update our NYLearns profile.